Sales terms and conditions

Prices and currency

The prices published on this website include iva. payments and invoices for orders are in euros.

Payment methods

The following forms of payment will be accepted:

  • credit card
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  • paypal

For credit card payments, Beatesca S.a.s. di Fabbri Furio & C. uses the paypal provider.

Shipping

Shipping will occur after confirmation from our bank or online payment provider of receiving credit in the amount of the order.

Shipping is free in italy for orders over €100.00 while a €10.00 fee will be charged for orders under that amount.

Check the table for shipping costs outside italy.

Shipment of orders will take place from monday to friday. estimated delivery times between 1 to 2 work days for italy, 5/7 work days for europe.
for shipping to the usa 15/20 working days will be needed.

For other states is necessary to control the shipping table.

If the destination of your shipment is not included in the list of countries, please contact Beatesca S.a.s. di Fabbri Furio & C. through the form.

Insurance for theft and accidental damages is included and valid until the moment it arrives at destination.

In all cases, Beatesca S.a.s. di Fabbri Furio & C. reserves the right to postpone shipping should it deem necessary due to extenuating circumstances.

Tracking

Once the order is shipped, clients will receive an email with tracking number and a link to track the shipment.

In case of late delivery due to customs, clients will be directly contacted by the courier and/or Beatesca S.a.s. di Fabbri Furio & C. .

Delivery of order

Once the order arrives, clients are asked to carefully inspect the package before signing for it as proof of delivery of the order. the Beatesca S.a.s. di Fabbri Furio & C. orders are carefully packaged individually in modular styrofoam boxes, placed inside cardboard boxes and sealed with pvc tape.

If, for any reason, the package seems tampered with or if the tape is not intact, clients are asked to sign conditionally for the order or to refuse the delivery. in the case that the delivery was accepted with an unauthorized signature and there is proof of tampering, clients are asked to immediately report such to the courier and to contact Beatesca S.a.s. di Fabbri Furio & C. at this address: info@beatesca.com.

Once the order has been confirmed on the part of Beatesca S.a.s. di Fabbri Furio & C. , the client is obliged to accept the delivery of their own order. if the order is not delivered because of the client (wrong address, addressee always absent, wrong telephone number, etc.) or if the client refuses the delivery, notwithstanding the return of the products intact, the cost of shipping and incidental customs charges will be deducted from the refund owed to the client.

Online products and images

The information and characteristics about the products are available on the website. the photographic reproduction of products along with a product description on the website are for representation purposes only and may not perfectly represent its characteristics. in case of a difference between the picture and the written product description, the written product description is always valid.

Beatesca S.a.s. di Fabbri Furio & C. declines any responsibility regarding the possibility that, due to a particular configuration of the computer used by the client or malfunction of their computer, viewing the product on the website may demonstrate slight differences with respect to the original.

The imagines on the beatesca.com website are the property of Beatesca S.a.s. di Fabbri Furio & C.. any use of such images, unauthorized by written permission from Beatesca S.a.s. di Fabbri Furio & C. , will be persecuted by law.

For further information, please contact info@beatesca.com


Product availability

Being the producer and authorized vendor of all products available on the website, Beatesca S.a.s. di Fabbri Furio & C. guarantees their authenticity.

Once the order request has been received, Beatesca S.a.s. di Fabbri Furio & C. reserves the right to reconfirm the availability of the purchased products and the validity of the payment transaction in addition to verify the details of previous transactions made by the client on the beatesca.com website.

In the event that the ordered products are not available, or if for any reason the client's order as requested cannot be fulfilled, Beatesca S.a.s. di Fabbri Furio & C. will contact the client immediately at the email address provided at the time of the order.


Right to cancel


6.1 cancellation policy

in compliance with article 52 of legislative decree 206/2005 "consumer code", the client has the right to cancel the contract, without specifying their reasons, within 14 days. the cancellation period ends after 14 days from the day in which:

 

a) the client or a third party, other than the courier and appointed by the same client, obtains physical possession of the goods;

b) in the case of multiple goods ordered by the client in one single order and delivered separately, from the day in which the client or a third party, other than the courier and appointed by the same client, obtains physical possession of the last goods,

c) in the case of an order composed of lots or multiple pieces, from the day in which the client or third party, obtains physical possession of the last lot.

 

To exercise the right to cancel, the client must inform Beatesca S.a.s. di Fabbri Furio & C. of their decision to withdraw from the present contract with a specific declaration (for example a letter sent by registered mail, fax or e-mail). the attached cancellation form may also be used for this purpose, without any obligation. in any case, in the aforementioned declaration, the client must provide their personal information including: given names and surname, physical address as well as details of the order and the pertaining merchandise for which the cancellation is being made.

 

In order to respect the cancellation terms, the client need only send the written communication related to exercising their right to cancel before the cancellation period expires.

 

Send the cancellation letter to:

Beatesca sas , via pisana 314/b 50018 scandicci (fi)

e-mail: info@beatesca.com

 

6.2 consequences of cancellation

If the client cancels this contract, all payments made in our favour, including the delivery costs (excluding supplementary costs for delivery chosen by the same client that are different from our standard costs that are cheaper) will be refunded without undue delay and, in any case, not more than 14 days from the day in which we are informed of the decision to cancel this contract. the aforementioned refund will be made via the same method of payment used by the client for the initial transaction, except if the same has not expressly agreed upon otherwise; in any case, the client will not incur any cost as a consequence of the refund. the refund may be withheld until the return of the goods or until the client has demonstrated to have returned the goods.

 

The client must return the goods or deliver them to Beatesca S.a.s. di Fabbri Furio & C. or a third party that is authorized by Beatesca S.a.s. di Fabbri Furio & C. to receive any goods, without undue delay and in any case within fourteen days of the date in which they communicated their decision to cancel the contract with beatesca sas in accordance with article 54. the terms will be respected if the client returns the goods before the period of fourteen days expires. the cost of returning the goods is at the expense of the client. should it not be possible to return the goods normally via post, the return expenses will be paid by Beatesca S.a.s. di Fabbri Furio & C. .

                                                                                                                                  

The client is solely responsible for the decrease in value of the goods caused by manipulation of the goods different from what is necessary to establish the nature, characteristics and function of the goods.

 

Except for the provisions of article 56, comma 2 in the present article, exercising the right to cancel does not result in any responsibility on the part of the client.

 

6.3 exclusions in the right to cancel

In accordance with article 59 of the consumer code, pertaining to distance contracts and contracts negotiated outside a commercial location in articles 52 to 58 for, the right to cancel is excluded relative to:

a) service contracts after the completion of the service if the provision of the service started with the express agreement of the consumer and with the agreement of foregoing the right to cancel after the completion of the contract on the part of the professional;

b) the provision of the goods or services whose price is connected to business market fluctuations that the professional is not able to control and which can occur during the cancellation period;

c) the provision of made-to-measure goods or goods that are clearly personalized;

d) the provision of goods that are at risk of deteriorating or expiring quickly;

e) the provision of sealed goods that cannot be returned for hygienic reasons or reasons that are related to health or for goods that have been opened after delivery;

f) the provision of goods which, after delivery, appear to have been mixed with other goods;

g) the provision of alcoholic beverages whose price was agreed upon at the time of the conclusion of the contract of sale, whose delivery can only take place after thirty days and whose actual value depends on market fluctuations that cannot be controlled by the professional;

h) contracts in which the consumer has specifically requested a visit from the professional in order to carry out urgent repairs or maintenance. if, on the occasion of such a visit, the professional carries out services other than those specifically requested by the consumer or goods different than the parts necessary to carry out the maintenance or repairs, the right to cancel is applied to such services supplementary services or goods;

i) the provision of sealed audio or video recordings or sealed computer software that have been opened after delivery;

l) the provision of newspapers, periodicals, and magazines with the exception of  contract subscriptions for the provision of such publications;

m) contracts concluded from public auctions;

n) the provision of lodging for non-residential purposes, transport of goods, vehicle rental services, catering services, or services regarding free-time activities if the contract calls for a date or a specific execution period;

o) the provision of digital content through non-material support if its implementation started with the express agreement of the consumer and their agreement thereof in which case they would lose the right to cancel.


 

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